TERMS & CONDITIONS

CUSTOMER CARE

Welcome to EPOCH at Home! We're delighted to have you here and want to ensure your experience with us is nothing short of exceptional.

Our dedicated customer care team is here to assist you every step of the way. Whether you have questions about our products, need help with an order, or require assistance with returns or exchanges, we're here to help.

Feel free to reach out to us at inquiries@epochathome.com with any inquiries or concerns you may have. Please include a detailed description of your issue, and our team will respond promptly to provide assistance.

Thank you for choosing EPOCH at Home. We value your trust and are committed to ensuring your satisfaction.

PRIVACY & SAFETY

At EPOCH at Home, we prioritize the privacy and safety of our customers. We are committed to ensuring that your personal information is used, stored, and protected with the utmost care and respect.

Here's how we safeguard your privacy:

Secure Payment Processing: We utilize third-party banking services to verify and process payments securely. Your payment information is encrypted and protected during transmission.
Data Collection: We collect only the necessary information required to fulfill your orders and provide you with exceptional customer service. This may include your name, contact information, shipping address, and payment details. We do not sell or share your personal information with third parties for marketing purposes.
Contact After Purchase: Following the successful completion of your purchase, we may contact you via email to confirm your order details, provide shipping updates, or solicit feedback on your shopping experience. You have the option to opt-out of marketing communications at any time.
Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL encryption to ensure the confidentiality of your data during transmission.

By shopping with EPOCH at Home, you trust us with your personal information, and we take this responsibility seriously. If you have any questions or concerns about our Privacy & Safety Policy, please don't hesitate to contact us at inquiries@epochathome.com. Your privacy and satisfaction are our top priorities.

WHOLESALE INQUIRIES

Thank you for your interest in partnering with EPOCH at Home! We're excited to explore opportunities for collaboration and distribution of our premium products.

If you're interested in wholesale purchasing or becoming a distributor of our curated collection of home goods and fine art, please reach out to us at inquiries@epochathome.com. Please put Wholesale as your email title to ensure your inquiry makes it to the correct team.

Our dedicated wholesale team is here to assist you and provide more information about our wholesale terms, pricing, and product offerings.

We value the opportunity to expand our reach and share our passion for creativity and craftsmanship with retailers and distributors worldwide. We look forward to hearing from you and exploring the possibilities of working together.

Best regards,

Team EPOCH

PAYMENT METHODS

Credit / Debit Cards
PAYPAL
Offline Payments